Woo Casino
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Woo Casino
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A Commitment to Responsible Play

At Woo Casino, we view online gaming as a form of entertainment. It is designed for enjoyment and is not a source of income or a solution to financial difficulties. We believe that responsible participation is key to a positive experience. This means playing within your means and understanding that outcomes are based on chance.

We are committed to providing a safe environment for our players. This includes ensuring that our platform is accessible only to adults.

Age Restrictions and Player Limits

Players must be 18 years of age or older to register and play at Woo Casino. This age restriction is a fundamental part of our commitment to responsible gambling. We also encourage all players to set their own limits.

Self-imposed limits on deposits, session times, and spending are valuable tools for managing your play. These controls are readily available within your account settings. Should you feel the need to take a break or stop playing altogether, we offer self-exclusion options for your peace of mind.

Support and Resources

We encourage players to familiarise themselves with the responsible gambling tools we provide. If you or someone you know requires support regarding gambling behaviour, helpful resources are available. The Problem Gambling Foundation of New Zealand offers a free, 24/7 helpline at 0800 654 655. Further information can be found on their website or other established organisations.

  • Problem Gambling Foundation of New Zealand (pgf.nz)
  • Gambling Helpline New Zealand (gamblinghelpline.co.nz)
  • BeGambleAware (begambleaware.org)

Tools for Responsible Play

We are committed to providing a secure and responsible gaming environment for all our players. Understanding the importance of control, we offer a range of tools designed to help you manage your gameplay.

Managing Your Gameplay

  • Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly).
  • Loss Limits: Define the maximum amount you are willing to lose over a chosen timeframe.
  • Session Reminders: Receive notifications at regular intervals to help you track the time spent playing.
  • Cool-off Period: Take a short break from playing for a minimum of 24 hours up to a maximum of six weeks. During this period, you will not be able to deposit or play.
  • Self-Exclusion: For a more definitive break, you can choose to exclude yourself from accessing your account for a minimum of six months up to indefinitely. During self-exclusion, all marketing communications will cease, and you will be unable to deposit or play.

These tools are accessible directly from your account settings under the 'Responsible Gambling' section. We encourage you to explore these options and set limits that align with your personal preferences and financial comfort.

Support for Problem Gambling

If you or someone you know is experiencing difficulties with gambling, we provide links to external support organisations. These services offer confidential advice and assistance.

  • Problem Gambling Foundation of New Zealand: 0800 654 655 (free, 24/7)
  • Gambling Helpline New Zealand
  • BeGambleAware
  • Gambling Therapy
  • GamCare
  • Responsible Gambling Trust NZ (Department of Internal Affairs)

Accessing these external resources is a personal choice, and we are here to support your decision to seek help if needed. Our customer support team can also provide guidance on how to access the responsible gambling tools within your account.